1. What sizes do you offer?
We offer a wide range of sizes from XS to 4X to ensure every woman finds her perfect fit. Please refer to our size chart for detailed measurements.
2. How do I choose the right shapewear for my body type?
Our shapewear is designed to cater to different body types and needs. For targeted support and shaping, check our product descriptions and fit guides, or contact our customer service for personalized recommendations.
3. What is the best way to care for my shapewear and underwear?
To ensure the longevity of your garments, we recommend hand washing with mild detergent and laying flat to dry. Avoid bleach and tumble drying.
4. Can I wear shapewear every day?
Yes, our shapewear is designed for daily wear, offering both comfort and support. However, we recommend giving your body a break every few days.
5. Do you offer international shipping?
Yes, we offer international shipping. Shipping times and costs vary by location. Please check our shipping policy for more details.
6. What is your return policy?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging. Please refer to our return policy for more information.
7. How can I contact customer support?
You can reach our customer support team via email at hello@soflexldn.com. We’re here to help with any questions or concerns.
8. Are your products eco-friendly?
We are committed to sustainability and use eco-friendly materials and processes whenever possible. Check our product descriptions for details on sustainable practices.
9. Do you offer plus sizes?
Yes, we offer a wide range of sizes, including plus sizes, to ensure every woman can find the perfect fit.
10. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website or the carrier's site.